🔢 DTMF Dial Support
- Agents can now send DTMF tonesto interact withIVR menus, voicemail systems, and other keypad-based inputs.
- Enables seamless call navigation and automated selectionsduring calls.
🛠️ How to Use
Simply
instruct the agent in natural language
on how to navigate IVR menus, and it will automatically send the appropriate DTMF tones. For example:
- "Press 1 for English, then press 3 for customer support."
- "Press appropriate numbers to reach out to the representative."
No special formatting or manual DTMF commands needed—the agent will handle it for you!