We’ve added more webhooks to help you sync data between Millis and your source:
  • End-of-Call Webhook
    : At the end of each call, we send all session-related data to your webhook, including the full transcript, cost, and more.
  • Prefetch Data Webhook
    : A webhook being called at the beginning of the session to fetch any extra data you want to include in the agent's prompt. For example: use phone number to fetch user data that agent should know.
  • Run Function After Call
    : Set any function to execute after the call ends. When turned on, the agent will guarantee to trigger your function at the end of the call. Example use cases: capturing leads to CRM, saving records after the call.